Privacy Policy
Your privacy is important to us. This policy explains how SteelBuild Construction collects, uses, and protects your personal information when you visit our website and use our services.
Last updated: January 15, 2025
1. Introduction
SteelBuild Construction ("we," "our," or "us") operates the website steelbuild.cc and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, mobile application, and use our construction services.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our services or website.
Key Points:
- We collect personal information to provide better construction services
- We do not sell or rent your personal information to third parties
- We use industry-standard security measures to protect your data
- You have rights regarding your personal information
- We are transparent about our data practices
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Project Details: Construction project requirements, site location, budget information
- Communication Records: Emails, messages, and other correspondence with our team
- Payment Information: Billing address, payment methods (processed securely by third-party providers)
- Account Information: Username, password (encrypted), and profile preferences
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on site, click patterns, referring websites
- Location Data: Approximate location based on IP address for service area determination
- Cookies and Tracking: Small data files that help us improve your browsing experience
2.3 Information from Third Parties
We may receive information about you from:
- Business partners and contractors involved in your construction projects
- Social media platforms (when you connect or share content)
- Marketing service providers and analytics companies
- Public records and industry databases
3. How We Use Your Information
Service Provision
- Process construction project inquiries and quotes
- Communicate about project status and updates
- Coordinate with contractors and suppliers
- Deliver construction services and support
Business Operations
- Process payments and manage accounts
- Improve our services and website functionality
- Conduct market research and analysis
- Ensure compliance with legal requirements
Communication
- Send project updates and notifications
- Respond to inquiries and customer service requests
- Provide technical support
- Share relevant industry insights and tips
Marketing
- Send promotional materials (with your consent)
- Personalize your experience on our website
- Recommend relevant services and products
- Conduct surveys and gather feedback
4. Information Sharing and Disclosure
We Do Not Sell Your Personal Information
SteelBuild Construction does not sell, rent, or trade your personal information to third parties for their marketing purposes.
We May Share Information In These Situations:
-
Service Providers: We share information with trusted contractors, architects, engineers, and suppliers necessary to complete your construction project.
-
Legal Requirements:
-
Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.
-
Consent: We may share information with your explicit consent for specific purposes.
5. Data Security
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted data storage systems
- Secure authentication mechanisms
- Secure cloud infrastructure
Organizational Measures
- Staff training on data protection
- Regular security assessments
- Access controls and permissions
- Audit trails and monitoring
Important Notice
While we implement robust security measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously update our security practices.
6. Your Rights and Choices
Access Your Data
Request a copy of the personal information we hold about you.
Correct Information
Update or correct any inaccurate or incomplete information.
Delete Your Data
Request deletion of your personal information (subject to legal requirements).
Restrict Processing
Limit how we use your information in certain circumstances.
Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking "unsubscribe" links in our emails
- Contacting us directly using the information below
- Updating your preferences in your account settings
7. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device that help us provide and improve our services. They enable certain features and help us understand how you use our website.
Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential | Basic website functionality | Session |
| Analytics | Website usage analysis | 2 years |
| Marketing | Personalized advertisements | 1 year |
| Functional | Enhanced user experience | 1 year |
Managing Cookies
You can control and manage cookies in various ways:
- Browser settings to block or delete cookies
- Our cookie preference center (accessible from the website footer)
- Third-party opt-out tools for advertising cookies
Note: Disabling certain cookies may limit website functionality.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
Project Data
Retained for 7 years after project completion for legal and warranty purposes.
Marketing Data
Retained until you unsubscribe or request deletion, or 2 years of inactivity.
Website Analytics
Retained for 26 months for aggregated analytics purposes.
Communication Records
Retained for 3 years for customer service and quality assurance.
9. International Data Transfers
SteelBuild Construction primarily operates within the Philippines. However, your information may be transferred to and processed in countries other than your own.
Transfer Safeguards
- We ensure adequate protection through appropriate legal mechanisms
- Service providers are contractually bound to protect your data
- We only transfer data when necessary for service provision
- We comply with applicable data protection regulations
10. Children's Privacy
Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.
Parental Guidance
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately. We will take steps to remove such information from our systems.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications for significant changes
- Updating the "Last updated" date at the top of this policy
Your Continued Use: By continuing to use our services after changes are made, you accept the updated Privacy Policy. We encourage you to review this policy regularly.
12. Contact Us
Get In Touch
Address
Quirino Ave., Parañaque City, Metro Manila, Philippines
Phone
Business Hours
Mon-Sat: 8:00-17:00
Emergency Services: 24/7
Privacy Questions?
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
Data Protection Officer
- Email: [email protected]
- Phone: +63 917 700 9988
- Response Time: Within 30 days
For immediate assistance with privacy concerns, please use our contact form or call our emergency line available 24/7.
© 2025 SteelBuild Construction. All rights reserved.
This Privacy Policy is effective as of January 15, 2025.